KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers

Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment assistance, please submit a payment assistance request through My Mortgage.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.


Starting your career

Are you a recent graduate looking to take what you've learned to the next level?

First National values the energy, perspective and enthusiasm of the next generation of leaders and has made an ongoing commitment to creating opportunities for them on our team.

You should also be sure to check out all current opportunities with First National.

Lead, learn, grow and thrive

The formula for career success at First National

A successful career is a journey. It has a beginning, many steps in the middle and an end. At First National, employees that have remarkable success in their careers have embraced a definitive formula. For them, owning their careers, thirsting for knowledge, building strong relationships with managers and maintaining a constant curiosity propelled them toward their careers goals, job success and personal/professional satisfaction.