Service focus. Client driven. Deep passion.
Troy has been a part of the First National Financial commercial team for the past 10 years, and has originated over $4 billion in commercial financing since joining the company.
For Troy, assertiveness and respectfulness go hand in hand. He started First National’s Western Canadian office and shepherded its growth for the past decade. And it’s been that combination – of pushing clients while respecting their needs – that has made the difference.
In Troy’s view, selling service comes down to being responsive, prompt, curious and knowledgeable. Ask lots of questions. Meet expectations on delivery. Know your stuff and communicate it clearly.
Working at First National, Troy feels celebrated for and encouraged to constantly pursue his optimism, belief and passion. His approach is 100 per cent client driven, and his enthusiasm is anchored by communication, respect and transparency.