Regional Sales Manager
Competence. Passion. Optimism.
“I add value by genuinely caring about my brokers, First National and my personal brand and ensuring that my passion and excitement for my job inspires my clients and co-workers.”
Doreen brings more than 20 years of industry expertise to her role as Regional Sales Manager. Thirteen years ago, she began her career at First National as an Account Manager and has evolved into her current role. She prides herself on her leadership skills and ability to build strong relationships, sharing her vast industry experience and knowledge as well her as unbridled passion for what she does every day.
When she’s not adding value for brokers, Doreen enjoys downtime with friends, family and her canine companion.
Collaborator. Mentor. Listener.
“I add value by encouraging brokers to call me to discuss deals and helping them work through issues, understanding that their clients are making the biggest investments of their lives.”
Ana has been working in the industry for close to three decades and has been a part of the First National team for the past 16 years. She brings a deep understanding of underwriting and First National’s product portfolio to her role, often advising brokers on how to best present an application for efficient approvals.
When she’s not adding value for brokers, Ana enjoys golf, concerts, entertaining and special time with her family.
Enthusiastic. Positive. Motivated.
“I add value by being consistently available to brokers and agents, helping them work through deals and answering any product or policy questions that arise.”
Robyn has been a part of the First National team for close to one year, but brings seven year of industry experience to her role as Internal Account Manager. Her responsibilities include supporting brokers through the deal process and educating and training newer agents. Always eager to take on new challenges and solution oriented, Robyn is extremely motivated to help brokers succeed and develop as an industry professional.
When she’s not adding value for brokers, Robyn enjoys time with friends and family, stays active playing beach volleyball and experiments with new foods and restaurants.
Highway 48 East to Belleville
Dedicated. Industrious. Sincere.
“I add value by being sincere and honest with brokers and letting them know, through words and actions, that I care about their businesses and their growth.”
Richard has been a part of the First National team for the past four years in his role as Account Manager. He prides himself on honest communication, which contributes to broker relationships that become true business partnerships. Always available to brokers, Richard combines his passion for what he does with an urgency and immediacy for every transaction.
When he’s not adding value for brokers, Richard spends time with his family.
Communicator. Team player. Seasoned.
“I add value by building strong relationships with brokers and colleagues, understanding their needs and finding ways to work towards our common goals.”
Alex has been a part of the First National team for more than 13 years. During that time, he has become very knowledgeable about First National products and culture. He shares that insight openly with both colleagues and clients, finding solutions that fit.
When he’s not adding value to brokers, Alex treasures time with his two kids and stay active through baseball, crossfit and golf.
Knowledgeable. Efficient. Supportive.
“I add value by always being accessible and available to my brokers to help them and their clients.”
Livia has been a part of the First National team since 2014 and brings 14 years of industry experience to her role as Account Manager. Formerly a mortgage sales agent herself, Livia relates to and can empathize with how brokers operate their businesses and how they define success. As a result, she works closely with brokers on applications, responds with immediacy to questions and requests and shares best practices on business development and growth.
When she’s not adding value for brokers, Livia travels to sun and European destinations, pals around with her Pomeranian, Dolce and stays fit through Body Combat classes.
Ottawa and Eastern Ontario
Communicator. Determined. Motivated.
“I add value by being a great listener and communicator, building long lasting relationships with clients that focus on finding solutions and supporting growth.”
A 10-year industry veteran, Aaron has been a part of the First National team for the past five years. A business development specialist, Aaron probes deeply with brokers to understand their needs and strategies and devises solutions to help them grow their businesses. Always striving to be the best that he can be, Aaron is always looking for opportunities to grow his skills and pass greater efficiencies on to his clients.
When he’s not adding value for brokers, Aaron gets active through golf and exercise and also enjoys relaxing with a good book.
Adaptable. Dedicated. Knowledgeable.
“I add value by applying my experience and expertise to help clients achieve their professional goals, contributing to their successes as mortgage professionals.”
Sean brings 17 years of industry expertise to his role as Account Manager at First National. Understanding the diverse challenges, needs and levels of experience in the industry, Sean relies on his strategic and tactical business sense to drive toward mutual success with clients. As an industry veteran, Sean possesses critical core competencies relevant to mortgages combined with deep commitment to long-term relationship building.
When he’s not adding value for brokers, Sean enjoys traveling, cooking, playing guitar, golfing, surfing and the great outdoors.
Internal Account Manager
Positive. Ambitious. Problem solver.
“I add value by being consistently available to brokers, answering questions and sharing my underwriting knowledge.”
Michelle has been a part of the First National team for the past five years. Prior to taking on her current role as Account Manager, she was an Underwriter so she understands the importance of relationships and commitment. With a deep knowledge of First National policy and guidelines, Michelle relies on her problem solving skills and creativity to find the best solutions for brokers and agents.
When she’s not adding value for brokers, Michelle stays active, helps people find their zen through teaching and studying yoga, explores the globe and checks out the latest restaurants.
Internal Account Manager
Supportive. Efficient. Resourceful.
“I add value by helping brokers when they need answers to questions or assistance with deals so they can maximize their time and provide better service to their clients.”
Salina has been a part of the First National team for the past seven years, beginning in underwriting and moving into sales. Focused on broker satisfaction, she is able to anticipate broker needs and proactively diffuse situations before they escalate negatively. Salina understands brokers’ needs so she emphasizes efficiency and thoroughness.
When she’s not adding value for brokers, Salina enjoys staying fit and active.
Internal Account Manager
Enthusiastic. Thoughtful. Efficient.
“I add value by building strong relationships with clients and making sure I’m always available to assist brokers.”
Krista is relatively new to the First National team but has been working in the industry for the past four years. Known for her high-energy approach to her role and interactions with clients, Krista invests time to get to know each broker and ensures that she does whatever is required to meet their needs. Resourceful and organized, she places a premium on efficiency and swift service.
When she’s not adding value for brokers, Krista treasures time spent with her daughter.