Contact us
WE'VE MOVED!
As of October 1, 2021, our new Toronto head office address is now 16 York Street, Suite 1900, Toronto, Ontario, M5J 0E6. Our phone & fax numbers and our email addresses will remain the same.
At First National, responsiveness is a core value. Our representatives are available to you for any and every question. Please provide them with your name, mortgage number and details of your request.
Hours of operation:
Monday to Friday 8:30 am to 8:00 pm (EST)
Telephone:
888.488.0794
Fax:
866.325.2563
Email:
Online:
If you have any concerns or a complaint regarding your residential mortgage that you believe has not been resolved to your satisfaction, please contact our Customer Care Department and include:
- your name;
- your address/e-mail address or phone number (including area code);
- your mortgage number; and
- the details of your concern or complaint, including with whom you have already discussed the issue. Address your fax or email to our Customer Care department.
Office hours:
Monday to Friday 8:30 am to 5:00 pm (EST)
Telephone:
866.635.9925
Fax:
866.325.2563
Email:
If you are currently licensed (in provinces where applicable), and interested in working with First National, a lender that innovates and delivers so you can be more to your clients, please complete the form today.
For questions about the application or registration process, contact an Account Manager.
If you have an opportunity that you would like to explore with First National or you would like to discuss your current portfolio to discover potential opportunities, please contact one of our commercial specialists for immediate assistance.
Call us:
1.866.298.0929
Email us:
If you are already working with First National and require assistance, you have several options for contacting us for immediate assistance.
Call us:
416.593.1100 / 1.800.465.0039
Fax us:
416.593.1900 / 1.800.463.9584
Email us:
Office hours
Monday – Friday 8:30 am to 5:30 pm (EST)
Address: Commercial Mortgages
16 York Street, Suite 1900
Toronto, Ontario
M5J 036
Telephone:
416.593.1100 or 800.465.0039
Fax:
416.593.1900 or 800.463.9584
Mailing Address:
16 York Street, Suite 1900
Toronto, Ontario
M5J 0E6
Hours of operation:
Monday to Friday 8:30 am to 5:30 pm (EST)
WE'VE MOVED!
As of October 1, 2021, our new Toronto head office address is:
16 York Street, Suite 1900
Toronto, Ontario
M5J 0E6
Our phone & fax numbers and our email addresses will remain the same.
Telephone:
604.681.5300 or 800.567.8711
Fax:
800.567.0711
Address:
1140 West Pender Street, Suite 600
Vancouver, British Columbia
V6E 4G1
Telephone:
403.509.0900 or 888.923.9194
Fax:
888.923.9195
Address:
800 – 5th Avenue S.W. Suite 600
Calgary, Alberta
T2P 3T6
Residential:
888.499.1733
Residential fax:
866.516.4074
Address:
2000 Peel Street, Suite 200
Montreal, Quebec
H3A 2W5
Residential:
1-888-488-0794
Residential fax:
416.593.1900 or 800.463.9584
Commercial:
1-877-593-5474
Commercial fax:
902.835.2157
Address:
1672 Barrington Street, Suite 400Halifax, Nova Scotia
B3J 2A2