about us

The difference is in the experience.

A mortgage is more than a rate. It's how easy it is to manage, how clearly things are explained and how supported you feel along the way. That's the experience we've been delivering to Canadians for more than 35 years.

A better mortgage experience by design


There’s a certain promise of value you just know you can trust. It’s exactly what you want, without compromising anything – expertise, convenience, care and flexibility.

35+ years of mortgage expertise

Your broker recommended First National for a reason – decades of experience and a genuine understanding of what Canadian homebuyers actually want and need from their mortgage.

Online mortgage tools backed by real people

Manage your mortgage on your schedule with easy-to-use online tools. Need help? Chat online or call one of our knowledgeable agents for a more personal touch.

Flexible mortgage features

Life changes. Your mortgage can too. From flexible payment options to the ability to pay down your mortgage faster, you decide how to make your mortgage work for you.

More than just a rate

Rates matter. But so do flexibility, convenience and support throughout your mortgage term.

Get to know First National with answers to these frequently asked questions.


Everything you want to know about your First National mortgage – and the people supporting you along the way.

How long has First National been in business?

Founded in 1988, First National is one of Canada’s largest, non-bank lenders of residential and commercial mortgages. We are a proud Canadian company that has endured, grown and led our industry. We currently have $130+ billion of mortgages under administration and remain committed to helping Canadians realize their homeownership dreams.

What mortgage products does First National offer?

For the past 35+ years, we’ve had one focus. Mortgages. We are industry experts and work exclusively with mortgage brokers.

How can I get a First National mortgage?

First National mortgages are available exclusively through a licensed mortgage broker. When working with your mortgage broker, you can explore different mortgage options, compare value beyond price and rely on their expertise to advocate for you. Your broker is your partner, not ours.  

What kind of support can I expect?

We offer exceptional online tools to help save you time and reduce stress. Use our calculators to run your numbers, so you can validate your budget and estimate your possible payments. Once you have a First National mortgage, you can manage your mortgage online, anytime with My Mortgage®, our personalized online portal. We also have a knowledgeable customer support team at the ready if you need extra assistance. Once you sign up for My Mortgage®, you can subscribe to our newsletter, which offers great tips and how to’s to help you make the most of your First National mortgage.

What mortgage features and prepayment options are available?

We build flexibility into our mortgages with prepayment privileges (15% lump sum, double up payments and 15% payment increase for fixed rate mortgages). You can also change your payment frequency or due dates to accommodate lifestyle changes or life events. Other beneficial features include refinancing, title changes, porting and conversions.

Is it easy to renew a First National mortgage?

Yes! You can complete the renewal process online in My Mortgage®. You will receive notice of your upcoming renewal four months prior with clear instructions. We also have mortgage specialists available to help you clarify your options and answer any questions you may have. 

Real people. Real mortgages. Real value.


The simple, stress-free way to manage your mortgage.


Manage your mortgage how you want, when you want. Log in to My Mortgage® at mymortgage.firstnational.ca – it’s easy to understand, easy to use and will save you time.