ABOUT US

Your mortgage broker works for you.

Your mortgage broker is your advocate throughout your home financing journey. Chosen by you and accountable to you, they have one job – to find a mortgage that works for your budget, goals and your life. After 35+ years, we know that from considering your options to the day you close, having support at every step matters. Your mortgage broker is on your side and by your side every step of the way.

Find a broker near you

WHY WORK WITH A MORTGAGE BROKER?

Why the right mortgage broker matters more than you think.

A great mortgage broker does more than find you a mortgage. They take the time to get to know you, work across multiple lenders and stay with you from first question to final close.

Advice that fits your life

Your broker takes the time to understand your finances, your budget and your goals. With access to multiple lender products, they can recommend the best mortgage solution, suited to your needs.

Brokers are accountable to you

Brokers have access to multiple lenders. But they have one job – to find the mortgage that’s right for you.

With you every step of the way

From application to close, your broker handles the details, answers your questions, advocates for you and works to get things done fast and right.

Qualified to guide you

Every mortgage broker that we work with is licensed, trained and accountable to the highest professional standards. The advice you get is always current, credible and in your best interest.

Working with a Mortgage Broker

Why make critical mortgage decisions alone? Mortgage brokers provide professional expertise and credible advice, so you can make informed and confident decisions.

QUESTIONS TO ASK YOUR BROKER

Choose someone you trust.

Choosing the right broker is personal. It’s someone you’re trusting with one of the biggest financial decisions of your life. Take the time to find someone whose reputation and expertise you can genuinely count on. These questions will help.

How do you help me get a mortgage?
How do you determine the best mortgage for me?
What responsibilities do you take on once we start working together?
What can I expect from you once we start working together?
How do you get paid?
How do you work with the lender during the mortgage process?
How long have you been a mortgage broker?
How can I learn more about you online (website, social media, press, blogs)?
How does the mortgage process work?
What information or documents do you need from me to get started?
What challenges do you typically face with other clients and how do you solve them?
How long does it typically take to close on a mortgage?
What are the most important deadlines, and how do we meet them efficiently

Real people. Real mortgages. Real value.

First National keeps everything simple and accessible! As a first-time home buyer, it made things a little easier to be able to understand and work with!

– Jessica G., British Columbia

First National was always my first choice for a mortgage. The customer service is top notch, their portal is user friendly, and rates are amazing. If you choose First National you won’t be sorry! I’m looking forward to partnering with them to make my home ownership a reality.

–Catherine P., Ontario

I strongly encourage people to consider First National by saying that this lender is THERE for YOU. They will make sure to review which options are best for you and your family. They also are available to answer any questions that you need to know especially for first time home buyers!

–Sheila M., Manitoba

First National realizes that its customers are real people and make it easy to structure payments in a way that works for you and your budget. Help is easily accessed if you have any questions, and with the biggest investment of your life, that is extremely important.

– Catherine D., British Columbia

First National was able to provide me the best mortgage rate and customer service at the time of purchasing my home. Since then, I have received the same level of commitment from First National to help me reach my home ownership goals and to help pay down my mortgage. Their online self-serve options are very user friendly and easy to understand. I always know how I'm progressing with my mortgage and know that I have support if I have questions or concerns. I would recommend First National in a heartbeat.

–Colin L., Ontario

First National provided the most competitive rate for our mortgage, has great customer service, and keeps me up to date and informed in an easy-to-understand way. Their website and products are intuitive and I feel secure having my mortgage through First National.

– Meghan W., Ontario

My wife and I work tirelessly to provide for our family. Thanks to First National's competitive interest rates, low penalties, and generous prepayment options, we have been able to save more money for our children's future and our retirement.

– Kyle F., British Columbia

I have always received exceptional service which is why I came back to First National! My representative was very attentive and prompt in their responses to all my many questions. I have always been treated with respect and feel that First National goes above and beyond to create a personalized experience. I have never felt like just a number!

– Laura V., Ontario

We always receive exceptional service when we have questions. There is no delay or waiting. There is always someone happy to answer our questions or concerns. Thank you so much to your incredible team.

– Mylene L., Quebec

I have been with First National for over 10 years and am looking forward to being with them for as long as we have a mortgage. I will definitely be sharing this company with my children, so they can enjoy the same benefits I did. Thank you.

– Beth-Ann W., Ontario

It was a pleasure dealing with First National with no issues as they always put the customer first. They treat you like family and have been very understanding. Always looking out for the best possible solution. Truly the best.

– Shayne M., British Columbia

First National has allowed us to realize our dream to live in an exceptional home in British Columbia. Not only that, but their options to pay down our mortgage faster has offered us the potential to own our home faster than we had originally planned. Now, we can realize important life goals sooner than later. First National has enabled us, through flexible payment options, to make choices to tackle our mortgage head-on so that we can experience our dreams -- all while knowing we have a home and it is ours. Thank you, First National!

– Jason N., British Columbia

Like most Canadians, my husband and I always try to save money and make smart financial decisions. After speaking with a First National representative we were able to save on interest and pay down our mortgage in a timely manner. They not only helped us decrease the length of our mortgage but did it in such a way that made us feel in control. Thank you!

– Josee S., Ontario

Being able to painlessly review paydown scenarios and then actually pay down my mortgage is great. No more setting up an appointment and guessing how different scenarios play into my longer term financial goals - all of this can be done online in minutes.”

– Bryan G., Alberta

Thanks to First National I was able to get my first place! I have been enjoying the ability to turn a simple condo into my own home. So far, the projects have been small, but eventually the full place will be transformed. I’m taking great pride in home ownership so far, thank you First National!

– Roger B., Ontario

First National allowed us as first-time home buyers to finally start a family, we are expecting our bundle of joy soon and are excited to raise our baby in our beautiful home and we couldn’t be more happy and grateful.

– Tristan L., Ontario

First National has been an amazing partner in the financing of our home. They are a balance of unobtrusive and not pushy but highly informative and right there when you need them. As someone who was anxious about the home buying process, I couldn’t have asked for a more fluid and easy experience.

– Dennis M., Newfoundland & Labrador

Having First National in our life is worthy of a blessing. They take care of everything to make our life easier, because we know that having a home already has its share of tasks! With them, no problems. Just good service and speed.

– Patricia P., Quebec

This was my very first mortgage. I was nervous as it was completely new to me. I spoke to a representative after receiving my Welcome Letter. She was extremely patient in taking her time to explain everything to me in detail. As a result, I ended up with a mortgage tailored to my needs. I am grateful for outstanding service such as this! To that representative I spoke to, thank you again!

– Kevin F., Alberta

I love the online account where I can log in and see how much we’ve paid, how much we still owe and if needed, I can make changes to fit our family. First National Financial is awesome!

– Christina Y., Alberta

The simple, stress-free way to manage your mortgage

Manage your mortgage how you want, when you want. Log in to My Mortgage® at mymortgage.firstnational.ca – it’s easy to understand, easy to use and will save you time.