KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers

Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment assistance, please submit a payment assistance request through My Mortgage.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.



Latest News

  • First National Financial Corporation announces November and special dividend payment

    Nov 16, 2020

    First National Financial Corporation today announced its November 2020 and special dividend payment.
    Full story…

  • First National Financial Corporation to issue $200 million of 5-year unsecured notes

    Nov 6, 2020

    First National Financial Corporation today announced its intention to issue $200,000,000 of new senior unsecured notes.
    Full story…

  • First National Financial Corporation reports 2020 third quarter results, declares special dividend, increases dividend rate

    Oct 27, 2020

    First National Financial Corporation announced its financial results for the three and nine months ended September 30, 2020.
    Full story…

At First National, we understand the importance of creating value for all stakeholders. When our customers and business partners succeed, so do our shareholders and employees. Since our initial public offering in 2006, we have never lost sight of this goal.

  • For borrowers, First National provides cost-effective funding to help them realize value from residential and commercial real estate ownership.
  • For independent mortgage brokers, First National invests in technology, service and training to help them build their businesses.
  • For funding partners, First National presents high quality investment opportunities underwritten to the highest standards.
  • For employees, First National is the place to build a meaningful career where hard work is recognized and rewarded and development is encouraged.
  • For shareholders, First National seeks profitable growth underscored by a culture of managed risk and capital efficiency supportive of dividends.

If you are a shareholder or a prospective investor, you will find information on this site to help you measure First National’s success in meeting its value creation goals.

Did you know?

  • We have paid close to $1.4 billion to shareholders since our IPO in 2006.
  • Our Board has increased our common share dividend 12 times since 2006.
  • First National has outperformed the TSX Composite Index since 2006.
  • Our Board and management team own about 71% of the Company’s shares.
  • We went public in 2006 by issuing units as an income trust but then converted the units into common shares of a corporation on January 1, 2011.   
Why Invest

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Events and webcasts

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Financial reports

Access our latest quarterly reports and archived financial information to learn more about our performance.

IR contacts

Questions about the corporation and the mortgage fund? Contact us at