KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers
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Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment deferral, please submit a payment deferral request through My Mortgage.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at commercial.payments@firstnational.ca.

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.

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Moving your mortgage to First National

Switch to a First National mortgage

Thinking of switching mortgage lenders? First National simplifies the process and helps to alleviate some typical cost obstacles. There is no cost to switch, and we do not charge any additional fees. We also cover the appraisal, legal and processing fees.* Speak to a broker to understand which of our mortgage solutions is best for you. Your broker can also help you navigate the mortgage process and can highlight all of the features, benefits and added advantages that come with being a part of the First National family.

*There is a $3,000 cap on fee coverage.

What are the advantages of switching to a First National mortgage?

Payment flexibility

Pay up to 15% of your original principal on any payment date or double up on monthly payments without penalty on any payment date.

Payment frequency

Choose when it is most convenient for you to make payments – weekly, bi-weekly, semi-monthly or monthly.

Simple renewals

Prior to the end of your current term, you will receive a Renewal Agreement – simply select your preferred rate and term, sign and send back. No re-qualifying, paperwork or additional fees required*.

Convenient mortgage management

My Mortgage offers 24/7 online mortgage management, so you can stay on top of your mortgage when it’s convenient for you.

*Certain products may have applicable fees, review your mortgage documents to determine what product you have.

Working with a mortgage broker

When you’re securing a mortgage, especially for the first time, there are so many important decisions to make.

But you don’t have to make them alone. A mortgage broker can present options, provide advice and support you through the process.

  • Mortgage brokers are licensed professionals that adhere to standards of conduct upheld by industry associations.
  • As impartial advisors, mortgage brokers make mortgage and lender recommendations based on your priorities, finances and goals.
  • More than 35% of Canadians (and 55% of first-time home buyers) trust mortgage brokers to help them choose a mortgage and navigate the mortgage process.

Rates

Explore First National’s most recent rates for qualified residential mortgages.

 
 
VIEW ALL RATES

Rates are for single-family residential mortgages.

Actual rates may vary. Please contact First National at 416.593.1100 or toll-free at 1.888.670.2111 or email a Mortgage Specialist for further information.

Rates are subject to change without notice.
E. & O. E.

Easy, convenient mortgage management.

Track your mortgage details, review your mortgage account, manage your mortgage payments, update your mortgage account information and more – online, anywhere, at any time.

Log into My Mortgage

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