We fully understand many of our customers are personally impacted by COVID-19. If you are directly impacted and as a result are facing financial challenges, you have our commitment for support. We have programs in place to support all of our borrowers, insured and conventional, modeled on the program from our mortgage insurers, including a mortgage deferral solution. We ask for your patience as our call centre has received an abundance of calls. We are prepared to help you find a solution. For more information, click here.