KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers

Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment assistance, please submit a payment assistance request through My Mortgage.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at

Be assured that we are committed to getting back to all of you who have contacted us.

Your patience is appreciated, and we thank you for your understanding.


Montreal Real Estate Forum

Robert St. Pierre

Montreal: A Market that is Attracting Increasing Global and Canadian Investor Attention

Come and join us on Tuesday, April 5th, 2016 at Fairmont The Queen Elizabeth. First National is sponsoring a luncheon so you can enjoy a great day talking about commercial real estate.