First National Financial LP

Commercial servicing

With you every step of the way

Better Lending goes beyond financing strategies and mortgage products. It’s about delivering informed, accurate and responsive servicing throughout the life of your loan. 
For those reasons, we employ dedicated servicing professionals to stand behind every commercial mortgage.  

Our expert servicing team works for – and with – you to ensure your mortgage file remains current, the annual statements we create for you are clear and any changes in your banking information are properly recorded.

Better servicing. It’s been a hallmark of our institution for over three decades.


Your First National annual compliance forms are here

Find everything you need to satisfy your annual borrower attestations. All forms can be filled out virtually.

What we do

Financial requirements

On an annual basis, we review financial documents as outlined in the commitment letter to continuously verify the financial health of the property.
Learn more: Financial requirements

Insurance requirements

On an annual basis, we verify that all insurance requirements outlined in the original loan documents are being met to ensure adequate coverage for the property.

Learn more: Insurance requirements

Payments, pre-payments and banking changes

If alterations to verified payment dates or banking information need to be made, we work to verify and implement those changes, so information remains current and execution proceeds smoothly.

Learn more: Payments, pre-payments and banking changes


Post funding, we work with borrowers to meet the specific milestones and obligations outlined in the mortgage contract.

Learn more: Undertaking

Property tax

For borrowers that choose to pay their own property taxes, we work in collaboration with the tax department to show proof of timely and accurate payment.

Learn more: Property tax

Mortgage information

For both annual accounting and general mortgage management, we provide three key statements including the Annual Statement, Mortgage Information Statement and Amortization Schedule.

Learn more: Mortgage information

Your commitment letter

The commitment is a contract between First National and the Borrower. First National uses this commitment as the source for all decision making throughout the duration of the mortgage amortization period. The commitment covers everything from payment type (fixed, floating, amortizing, interest only), pre-payment parameters, insurance requirements, type of annual review documents to be collected, undertaking requirements, etc.

Why is it important?

It is important to note that the commitment is attached to the mortgage (rather than the borrower) for the entire amortization period.

  • If the loan is assumed the current Borrower is replaced by the Purchaser of the property.
  • If the loan is renewed the terms and conditions of the commitment are extended for a new term in accordance with the renewal agreement.
  • If the loan is refinanced the terms of the existing commitment is discharged and new terms are registered with the mortgage.