KEEPING YOU INFORMED: COVID-19 information for residential customers & commercial borrowers
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Our residential call centre is experiencing higher than normal wait times.

If you are a residential customer experiencing financial hardship due to COVID-19 and need to request a mortgage payment assistance, please submit a payment assistance request through My Mortgage.

If you are a commercial borrower experiencing financial hardship due to COVID-19, please email our Payments team at commercial.payments@firstnational.ca.

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Top Five Stories

First National’s top five stories of 2020

First National’s Resources & Insight Centre is your source for Canadian commercial real estate financing and capital market news and commentary. In 2020, these were the Centre’s most popular stories based on total viewership. 

 

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First National Comments on New CMHC measures from June 1, 2020 attracted the greatest readership as it provided perspective on a special measure taken by the national housing agency to restrict use of funds as a condition of insurance for market refinance loans on multi-residential properties with 5 or more units – a move that subsequently proved to have little bearing on First National’s client base. 

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Covid-19 has Changed Canada, has it Changed the Apartment Market? was published September 15, 2020 on the eve of the Canadian Apartment Investment Conference and features First National’s Jeremy Wedgbury, Senior Vice President, Commercial Mortgages discussing construction activity, rental and cap rates and the outlook for the sector. 

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Commentary: An Update on the Markets During a Global Pandemic from April 7, 2020 saw Thomas Kim, First National’s Vice President and Managing Director, Capital Markets chronicling big moves in bond yields at the outset of COVID-19’s first wave and offering reassurance at a time of considerable economic disruption. 
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Financing Affordable Apartments was first published in March 2019, proving that some stories have staying power – in this case because the information provided on the CMHC Flex Finance program and its benefits is evergreen.  
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Commentary: How have Rates Changed this Month from February 21, 2020 seems dated now but at the time Neil Silverberg, Analyst, Capital Markets wrote the story, it captured the market as it was immediately before the world had heard of COVID-19. 
Should you have ideas for Resources & Insights in 2021, please speak to your First National advisor
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