Resources & Insights

Original perspectives and personal viewpoints on developments and industry trends.

More tips for phone and video communication

  • First National Financial LP

Chris Graham is a communication expert and the founder of TellPeople, where he teaches storytelling and communication to professionals. He’s a speaker, consultant, investor, and comedian. Chris provides ongoing support to the team at First National, and we are delighted to share his insights with our broker community.

Is it possible to communicate with clients virtually but have it feel like face-to-face? Can you create the same quality of connection over phone and video as you can in-person? The trick is going out of your way to consider your client’s needs and desires. This video shows you three more ways to enhance all your virtual communications.