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First National resources for December 2022

First National’s Resources & Insight Centre is your source for original perspectives on developments and industry trends, thought leadership and practical customer tools. Take a look at our content shared in December 2022 below.

Meet our leaders

Be your best - More tips for phone and video communication

Is it possible to communicate with clients virtually but have it feel like face-to-face? Can you create the same quality of connection over phone and video as you can in-person? The trick is going out of your way to consider your client’s needs and desires.

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10 Years of service - Benoit Bourque

Benoit Bourque celebrates 10 years at First National and shares his career journey, his proudest achievements and his advice for success.

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View our latest Mortgage Broker resources and insights here.